The data
This is what the data says about what a managed IT relationship typically includes, and why having someone help matters.
What's included
Share of managed IT engagements that include each of these services.
Source: Datto MSP Benchmark Survey
Worth thinking about
For most small businesses, it's not just email that stops. Registers stop taking cards, phones drop, and someone reaches for a pen and a notepad. (Hoping they remember to enter it all later).
The takeaway
The fundamentals and day-to-day monitoring don't require an enterprise budget or a full-time hire. They require someone whose job is to pay attention. That's the job.
Request an assessmentFigures reflect the most recent published data available as of . Statistics are drawn from industry survey data; this page is informational and updated periodically.